JPC AI Call Scoring is now also available on the JPC Dashboard platform

It ties directly to the lead based on phone number and call history. We highly recommend using the JPC Dashboard moving forward — unless you prefer to stay here within the JPC Metrics site.

AI Call Scoring is in beta

The model is still being fine-tuned. If you listen back to a call and feel the scorecard's feedback could be improved, please email the recorded call along with your notes to Joseph at email@josephdpuckett.com so he can review it and tune the AI call scoring model as needed.

Call Scoring

Call Transcript

Click to upload audio

MP3, WAV, M4A (max 100MB)

Audio transcription uses Groq Whisper (free, ~25x real-time speed)

For the most accurate grade, paste a clean transcript with speaker labels (Agent:/Customer:). Scores from audio uploads are approximate — transcription can miss words and speaker labels.

Call Details

Producer Name

Customer Name

Customer Phone

Call Date

Call Type